Payment Policy

Accepted Payment Methods

At Vellonia, we accept the following payment methods for your convenience:

  • Credit and Debit Cards: Visa, Mastercard, American Express, Discover
  • Digital Wallets: Apple Pay, Google Pay, Shop Pay

Payment Process and Security

  • Secure Transactions: All payments are processed through secure, encrypted payment gateways to ensure your information is protected.
  • No Hidden Fees: The price displayed during checkout is the final amount charged to your payment method.
  • Order Confirmation: Once your payment is processed, you will receive an order confirmation email.

Order Cancellation and Refunds

  • Cancellation: You may cancel your order before it is shipped. Please contact our customer service team immediately if you wish to cancel.
  • Refunds: Refunds for eligible returns are processed within 7 business days after we receive and inspect your returned item. The refund will be issued to your original payment method.

Contact Us

If you have any questions about payments or experience any issues during checkout, please contact our customer service team: