Feel the Fabric. Forget the Noise.

Textures that whisper on the skin. Clothing made for presence, not performance.

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Designed to Move With You.

Weightless form, intentional detail—where function flows effortlessly.

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When Less Speaks Volumes.

Intentional design, quiet confidence. Beauty that doesn’t ask for attention.

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FAQ

Frequently Asked Question

How can I contact customer support?

Our support team is available via email, Monday to Friday, from 9:00 AM to 5:00 PM (local time). For assistance, you can:

We’re here to help and typically respond to emails within 1–2 business days.

How long does shipping take?

Our standard delivery time within the United States is 7–10 business days. This includes:

  • Handling Time: 1–2 business days (Monday to Friday)
  • Transit Time: 6–8 business days (Monday to Friday)

Once your order has shipped, you will receive an email with a tracking number. You can follow your package’s journey on our Tracking Page.

Can I return or exchange an item?

Yes! You have 14 days from the delivery date to request a return or exchange. Check the Refund Policy

What if I receive a damaged or incorrect item?

We apologize for any inconvenience! Please contact our customer service team immediately with your order number and a photo of the item. We will arrange a replacement or a full refund for you, at no extra cost. support@vellonia.com